General Information and Policies
Ways to Register
Deadlines: Program registration usually closes two days prior to the event where the class is in-person, or the day before when online, space permitting. If registration is closed due to the class being full, we encourange contacting us to be added to the waiting list.
Refunds must be requested in writing and received at least two business days prior to the scheduled program (see more details below).
When registering for a class you will need to name the person(s) who will be attending. Only the named person(s) may attend, and this includes all classes both online or in-person. If you would like to change the attendee, please follow the instructions for registration cancellation below.
Payments and Invoices
All payments must be made in full at least two business days prior to the class. If you are unable to do so, please contact our main email address ([email protected]). Failure to pay in this timely fashion will make your organization ineligible to participate in or receive any further Nonprofit Center services. Checks or money orders should be payable to “The Nonprofit Center” but, for the security of your payment, we encourage paying by credit card or ACH.
Certificate Discount Packages
A package price has been created for each of our Certificates, to provide additional savings to students who wish to plan and schedule their educational experience. Only members (at any level) are eligible for this discounted package price and you must register and pay for all classes at once. Credits will be issued for cancellations.
Refunds will be given only when requested in writing to The Nonprofit Center at least two business days prior to the class.* All refunds will be charged a $10 processing fee, which will be deducted from the refund. Unless otherwise requested, credits will be issued for all cancellations.
If you cancel before 48 hours prior to the class you may send another participant from your organization or receive a credit. If you cancel fewer than 48 hours prior, or fail to attend, you will be considered a “no show” and are responsible for payment, since we have held space for you at our expense. If you cancel your participation in more than two programs in an academic year, we reserve the right to issue a credit in lieu of a refund.
*For participants in an evening class: Each evening class is broken into 3 parts. If you cannot attend one or more of the parts, you must submit a written request as outlined above for the entire 3-part series 48 hours prior to the first date. If you are part of a Certificate program, attendance at all 3 parts of any class is mandatory in order to receive your certification.
Send cancellation requests to:
The Nonprofit Center at La Salle University
1900 W. Olney Ave.
Philadelphia, PA 19141-1199
email: [email protected]
Cancellations are acknowledged upon receipt and we strongly suggest emailing your cancellation request to ensure timely receipt/processing.
Directions to all our classes are included with your confirmation letter. Programs can be held in various locations so please be sure to check the exact location of your class.
Click here for directions to The Nonprofit Center.
Where classes are held in-person, we will follow the current COVID-19 policy of La Salle University and our host venue. If any COVID-19 restrictions are in place at the time of a class, we will alert you in the weeks prior to it.
If you arrive at a class and are not willing to follow the COVID-19 restrictions, you will be asked to leave. We may give you a credit or try to rebook you in a future or online class, depending on the circumstances.
Programs are cancelled* when Philadelphia public schools are closed or delayed due to inclement weather. Be sure to check your radio or TV for up-to-date information. Do not call The Nonprofit Center because if you’re snowed in, chances are we are, too. You will be informed as to the rescheduled date.
*Online classes (including webinars) will usually not be cancelled due to inclement weather.
Occasionally circumstances require that The Nonprofit Center cancel a program. Should that occur, we will notify you as quickly as possible, work with you to find an appropriate replacement session, or send you a credit or a refund.