Communication to Build Relationships, Engagement & Understanding

Date and Time: Tuesday, May 7, 2024 - 07:00 pm to 09:00 pmLocation: N/A - Online


Registration for this course is closed. Please contact us at [email protected] to inquire about any remaining spaces or to be placed on a waiting list.

Please note this class will take place over 3 evenings, and you must attend all dates:

  • 5/7/24
  • 5/14/24
  • 5/21/24

Communication is one of the most essential skills for individuals at every level of an organization, from entry-level through senior management. As we learn to communicate more effectively, we create and maintain a more open and productive work environment.  Effective communication can help enhance engagement, foster understanding, and build constructive relationships with co-workers, donors, volunteers, board members, and supervisors/supervisees.    

This class will expand your understanding of communication and teach you how to put this knowledge into practice. You’ll learn about different communication styles and how you can communicate and work more effectively with others, including those who have different approaches to communication, are from a different generation, or are resistant to change/new ideas. We’ll also provide a framework for how to engage in difficult conversations to address challenges and pursue opportunities to improve your outcomes.

SKU: N/A Categories: , Audience: Everyone connected with your organization can benefit from better understanding of their communications skills and styles and those of others with whom they communicate. Certificate Programs: Nonprofit Management

Event Location

Date: May 07th, 2024

Location: N/A - Online


Member $155
Non-Member $185


  • Rosanne Hartman

    Rosanne L. Hartman, Ph.D. is a full professor in the Department of Communication at Canisius College in Buffalo, N.Y.  Formerly director of the graduate program of M.S. of Communication and Leadership at Canisius College, Rosanne consults and creates training for nonprofit organizations while teaching at Canisius College. Rosanne is an award-winning researcher where her most recent publication on women in the workforce was awarded the 2021 Literati Outstanding Paper award from Emerald Publishing. As an educator, Rosanne specializes in the areas of Organizational Communication, Interpersonal Communication, Conflict Communication and Leadership. Rosanne received her Masters and Ph.D. from the University of