Five Phrases to Avoid when Serving Clients
- It’s not my job.
- I just work here.
- I don’t know.
- We don’t do that in this department
Need to create a culture of client service in your organization. Get everyone on the same page with an on-site training. Call Terri Clark at 215-951-5194 or email [email protected] to find out how this can work for your organization.