Trust. It is such a huge word for the nonprofit sector yet one we spend little time talking about. Our whole currency, if you will, is based on trust: our clients, donors, collaborators, and others trust that we will do a good job, deliver a valuable product, protect and steward our dollars, fulfill our mission promises, etc. If these stakeholders stop trusting us, we are doomed.
Yet, when was the last time the staff and board of your organization talked about trust? What does it means Read more