Evaluating the Impact of Your Programs

Date and Time: March 28th, 2017 - 09:00 am to 04:00 pm Location: The National Shrine of St. John Neumann - St. John Neumann Center, 1039 Lawrence Street, Philadelphia, PA 19123

Registration for this course is closed. Please contact us on 215-991-3676 to inquire about any remaining spaces or to be placed on a waiting list.

Program evaluation has become part of the nonprofit lexicon, particularly when dealing with funders. Although we may have reluctantly entered into the world of evaluation, it does provide information useful to understanding our programs and making choices and decisions. Thus, the evaluation process is about more than pleasing a funder. It enables you to understand, verify or increase the impact of your services, demonstrating outcomes. The process forces us to move beyond our instincts, or anecdotal information, or educated guesses to know what clients really need, whether we are providing that and whether our resources are being directed effectively. With evaluation and the accurate data it provides, we can improve our delivery systems and become more efficient, as we identify strengths and weaknesses.

This class provides an overview of program evaluation tools, including a step-by-step model, as you engage in focused dialogue about concrete ways to assess your programs. You will leave with proven tools, approaches, techniques, and ideas that are customizable to the evaluation of a wide range of programs within your organization.

Audience: Executive directors, board members, development staff, program administrators, data managers.

Certificate Programs: Nonprofit Management

Event Location

Date: March 28th, 2017

Location: The National Shrine of St. John Neumann

Address: St. John Neumann Center, 1039 Lawrence Street

Philadelphia, PA 19123

Member $129
Non-Member $159


  • John Kelley, Ph.D.

    John Kelley, Ph.D. has extensive experience at various levels in the nonprofit world.  At the social policy level, he headed the research division of the policy analysis firm Public/Private Ventures.  He founded and led Villanova University’s HOS Institute, devoted to training and program evaluation in the human services.  Subsequently, he was the founding leader of Villanova’s Office of Planning and Institutional Research. For three decades, he has worked collaboratively with The Nonprofit Center, serving on planning committees and as a consultant and instructor.  He also teaches strategic planning and program evaluation in Villanova’s  Master of Public Administration program.  He earned a