Effective Communications to Build Relationships, Engagement & Understanding

$20.00 – $169.00

Forbes magazine cited “strong communication skills” as the #2 attribute people need to succeed at work, indicating that solid communication isn’t a “soft skill” but rather an essential one for successful interactions with both internal and external audiences.  In other words, the most successful people are the best communicators. That includes both the messages you deliver and how you deliver them, as well as how you listen and react to others.  While we’re busy honing our specific job skills, we often neglect the skill set that can truly make a difference in our success, and the success of our organization:  the ability to say what we mean, understand what others are conveying to us and ensure that others receive our messages as intended.

This class will challenge you to recognize your communication style and how you give and receive messages, whether you are interacting with a donor, a regulator, a co-worker, a supervisor or a supervisee, a client, or anyone.   You will also learn ways to communicate with difficult people, approaches to difficult conversations, and be provided the opportunity to focus on specific ways to improve your own communication skills.