Effective Communications to Build Relationships, Engagement & Understanding

Date and Time: Thursday, April 21, 2022 - 09:00 am to 03:00 pmLocation: N/A - online


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Forbes magazine cited “strong communication skills” as the #2 attribute people need to succeed at work, indicating that solid communication isn’t a “soft skill” but rather an essential one for successful interactions with both internal and external audiences.  In other words, the most successful people are the best communicators. That includes both the messages you deliver and how you deliver them, as well as how you listen and react to others.  While we’re busy honing our specific job skills, we often neglect the skill set that can truly make a difference in our success, and the success of our organization:  the ability to say what we mean, understand what others are conveying to us and ensure that others receive our messages as intended.

This class will challenge you to recognize your communication style and how you give and receive messages, whether you are interacting with a donor, a regulator, a co-worker, a supervisor or a supervisee, a client, or anyone.   You will also learn ways to communicate with difficult people, approaches to difficult conversations, and be provided the opportunity to focus on specific ways to improve your own communication skills.

SKU: N/A Categories: , Audience: Everyone connected with your organization can benefit from better understanding of their communications skills and styles and those of others with whom they communicate. Certificate Programs: Nonprofit Management

Event Location

Date: April 21st, 2022


Member $139
Non-Member $169


  • Lynne A. Texter, Ph.D.

    Lynne A. Texter, Ph.D. is Associate Provost and an Associate Professor in the Department of Communication at La Salle University. An award-winning educator with over 25 years of teaching experience in the U.S., Czech Republic, Switzerland, and Greece, Lynne consults with a variety of organizations and specializes in a variety of areas, including presentation skills, workplace communication, and persuasion/influence. In addition to other administrative roles, Lynne has served as interim Provost & Vice President of Academic Affairs, interim Dean of the School of Arts & Sciences, and Special Assistant to the President for Strategic Initiatives. She completed the Management Development