Effective Communications to Build Relationships, Engagement & Understanding

Date and Time: Friday, January 27, 2023 - 09:00 am to 03:00 pmLocation: N/A - Online


Registration for this course is closed. Please contact us at [email protected] to inquire about any remaining spaces or to be placed on a waiting list.

Communication is one of the most in-demand skills for individuals at every level of an organization, from entry-level through senior management. Good communication is key to foster an open and productive work environment. To communicate more effectively with co-workers, donors, volunteers, board members, and supervisors/supervisees, we need to expand our understanding of the process of communication and also learn how we can put this knowledge into practice.

In this class, you’ll learn about different communication styles and how you can deliver messages to communicate and work more effectively with others, including those who have a different style, are from a different generation, or have been resistant to change/new ideas. We’ll also provide a framework for how to engage in difficult conversations to address challenges and pursue opportunities to improve our outcomes.

SKU: N/A Categories: , Audience: Everyone connected with your organization can benefit from better understanding of their communications skills and styles and those of others with whom they communicate. Certificate Programs: Nonprofit Management

Event Location

Date: January 27th, 2023

Location: N/A - Online


Member $155
Non-Member $185


  • Rosanne Hartman

    Rosanne L. Hartman, Ph.D. is a full professor in the Department of Communication at Canisius College in Buffalo, N.Y.  Formerly director of the graduate program of M.S. of Communication and Leadership at Canisius College, Rosanne consults and creates training for nonprofit organizations while teaching at Canisius College. Rosanne is an award-winning researcher where her most recent publication on women in the workforce was awarded the 2021 Literati Outstanding Paper award from Emerald Publishing. As an educator, Rosanne specializes in the areas of Organizational Communication, Interpersonal Communication, Conflict Communication and Leadership. Rosanne received her Masters and Ph.D. from the University of