Crisis Communication Planning: Preserving your Nonprofit’s Reputation

Date and Time: Friday, February 28, 2020 - 12:00 pm to 01:00 pmLocation: N/A - Webinar


Registration for this course is closed. Please contact us on 215-991-3676 to inquire about any remaining spaces or to be placed on a waiting list.

Children are sickened by a meal served in your soup kitchen.  A fire in your facility damages nearby homes and businesses.  A key executive is charged with misuse of funds.  While we always aim to prevent a crisis before it happens, every organization is still potentially vulnerable to crisis.  With the right planning and people in place, an organizational crisis doesn’t have to do permanent damage to your nonprofit and its reputation.  But the key word is planning .  It’s often not the crisis itself, but the way the crisis is handled, that determines whether your organization survives and rebounds.  And that’s where crisis communication planning rules.

This webinar will take you through the essential steps of effective crisis communications that you can do now, to be prepared before a crisis occurs.


Special Bundle Rate: Choose any 3 webinars for $48 for Members or $60 for Non-Members. Use Promo Code: Web3

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Event Location

Date: February 28th, 2020


Member $20
Non-Member $25


  • Michael Smith, Ph.D.

    Michael Smith, Ph.D. is chair of the Department of Communication at La Salle University, where he is also an associate professor.  He was formerly director of the graduate program in Professional and Business Communication.  He teaches undergraduate and graduate courses in public relations, organizational communications and conflict.  He has worked with a variety of nonprofits, including the American Heart Association, Cultural Center for Art and Historical Artifacts, the Greater Philadelphia Coalition Against Hunger, and the World Meeting of Families, and has presented crisis communication training to organizations throughout the country and region. Mike earned a Ph.D. in Communication at Purdue


The Nonprofit Center staff is working remotely, but we are all reachable via email.  We have cancelled all classes remaining in our 2019/20 schedule. Our webinar library is currently available at no charge. If you need to contact us, you'll find email addresses on this website under Staff or Contact Us.  Stay well.