The Power of Connection: Communication That Builds Trust, Alignment & Action

Date and Time: Tuesday, January 13, 2026 - 07:00 pm to 09:00 pmLocation: Online

Price range: $20.00 through $195.00

Select Your Member Level

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Please note this class will take place over 3 evenings, and you must attend all dates:

  • 1/13/26
  • 1/20/26
  • 1/27/26

Communication is one of the most essential skills for individuals at every level of an organization, from entry-level through senior management. As we learn to communicate more effectively, we strengthen working relationships and can create and maintain a more open and productive work environment.  

To enhance engagement, foster understanding, and build constructive relationships with co-workers, donors, volunteers, board members, and supervisors/supervisees, you need to expand your understanding of communication and also learn how you can put this knowledge into practice. 

In this class, you’ll learn about different communication styles and how you can communicate and work more effectively with others, including those who have different approaches to communication, are from a different generation, or are resistant to change/new ideas. We’ll also provide a framework for how to engage in difficult conversations to address challenges and pursue opportunities to improve your outcomes.

SKU: N/A Category: Audience: Everyone connected with your organization can benefit from better understanding of their communications skills and styles and those of others with whom they communicate. Certificate Programs: Nonprofit Management

Event Location

Date: January 13th, 2026

Location: Online

PA

Member $165
Non-Member $195

Instructors

  • Susan Labman

    Sue has a passion for developing and positioning others for success which were a direct benefit to her in her roles at the General Services Administration where she led efforts to create cross training and mentoring programs. She most recently served as a Senior Advisor in our FAS Commissioner’s Office, leading their national reorganization and communication/employee engagement strategy, as well as their preparation efforts for Presidential Transition.

    She has also been an Adjunct Professor in the Communication Department at La Salle University, teaching business communication and public speaking classes in both Philadelphia, PA, and Prague, Czech Republic.